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resolved to the customer's satisfaction

Resolved Worldstrides — MIsleading/flat out lying

I used to work for WorldStrides and I can say without a doubt that they are not in it to give the students a memorable trip. They are only in it for the money. I was repeatedly mislead as an employee representing WorldStrides to the teachers and parents & Students by the Management at WorldStrides. They are incredibly misleading and will lie to make a sale. Once you have made a payment to the company there is no way to get your money back (unless you have purchased insurance and had a major crisis in your life. And then you only get part of your money back.) Fred O'Connor leads this team of managers that encourage their reps to telestalk teachers and take not to take no for an answer. The poor rep get beat up by the teachers and school office staff AND by their managers and their bosses. The only reps that get ahead are reps that are willing to lie and steal from fellow team members. Stephanie Miller here in the Northwest is one of those reps. She is very good and very believable but she is a master at lying to get the sale. If she contacts your school hang up and block her calls. Stephanie is nothing but trouble. Good Luck.