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Wondershare Technology Co. review: Refund request complaint

Arome lucky Emmanuel of NG

Dec 05, 2025 8:23 am EST

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REFUND REQUEST COMPLAINT

Dear Customer Support Team,
I am writing to urgently request a refund for a subscription that was mistakenly activated on my account through the Google Play Store/Filmora application. The payment was deducted from my OPay account on 3/12/2025, and I immediately submitted a refund request. Unfortunately, the refund has not yet been processed or returned to my account, and this delay has caused me significant inconvenience.
The subscription was never intentional, and I have not accessed or used the service in any form. I kindly appeal to your team to review this issue promptly and ensure that the refund is processed without further delay, as the unexpected debit has affected my financial plans.

Below are the details needed for verification:
Service/App: Filmora – AI Video Editor
Amount: ₦13,000
Order/Transaction ID: 25120333010006065559
I will appreciate your urgent attention and a quick resolution to this matter. Thank you.

Recommendation: Need Refund

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Wondershare Technology Co. Contacts

Wondershare Technology Co. phone numbers

+86 755 8666 5000

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+1 (604) 291-9834

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+86 10 6478 5498

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+81 3-3526-0001

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Wondershare Technology Co. emails

support@wondershare.com

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Wondershare Technology Co. address

200-4445 Lougheed Hwy, Burnaby, British Columbia, V5C 0E4, Canada

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