SMS Fresh Customer Service Contacts
India - 110060
We have purchased Transaction SMS service package from SMS fresh team. However, we are not able to deliver the SMS, we are running business with customer services. Now, due to this we are facing lot of issue. Even after the repeated complaint that support team is not resolving the problem. And they are giving the another mobile number to contact instead of resolving. Due to which my business is impacting very badly.
Don't Buy Don't Buy don't Buy
I bought SMS from SMS Fresh and paid 31000 for 5 laks.
sms has been credited in my account but unable to send whenever i am trying to send it asking for dlt.
i am following since 4 month every time saying allow me two days .
now i am asking for refund and they saying can not refund.
I took a sms portal from them and while the sales was happening things were better but once I started using it the message balance automatically kept on reducing by itself even when I did not use it. The person who was handling all of this is not answering my call. Its a request that do not go for this portal it is totally fake. To make it look authentic they even send u the copy of pan card but then its of no use as the after sales service is really bad.
First of all this is to all those who are in search of any Bulk Sms, I personally suggest you that please don't go for SMSFresh as the service provide y them is pathetic the SMS don't get delivered the customer suppoet is worst dont even bother to resolve the issue over all it is an fraud please don't ever go for it as an personal request don't waste your money in this kind of services.
It is a fraud company and I feel sorry for not searching for the reviews on the net before taking their service. In the beginning itself they added only 50, 000 limit to my sms panel, even thoygh I paid for 1 lakh sms. After using around 13, 000 sms in September, I took a break since my validity was for 1 year. By 29th December when I again started using the panel, it simply did not work. When I tried to contact the company the concerned persons have changed. Despite multiple calls, emails and whatsapp messages the result is zero as they are playing games.
A fraud company.
They take your money.
Do not deliver services.
Later, start abusing you.
A guy named Zeeshan goes ahead with verbal sexual harrasment on customers. He also makes comments and abuses you based on religion and language.
Stay away. They are fraud and dangerous.
I have reached out to National Consumer Support for this.
Anyone wants to support, please connect with me
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