Wish
Reviews and Complaints

My Google account was hacked and then they went in and hacked my wish account and re change my password and ordered stuff from the credit card that was my fiance is that is stored for my wish account. I need someone to contact me as soon as possible. I am a victim of fraud I didn't place 3 orders with you guys but the nearest light tenor a different orders that I did not place I already have contacted the bank in cancel the card but the stuff was already paid for it being shipped out and will not let me cancel it please call me at [protected] my email is jankowski.[protected]@gmail.xo. thank you again Please contact me this this you is serious as soon as possible thank you to dacota jankowski

I have ordered few items from Wish.com 12.10.2018:
Order ID: 5bc0b04ebf64695e99c4d03b

Shipping Address:
Alla Knight
15 Speedwell Close
Maidstone, Kent me14 5sx
United Kingdom (Great Britain).

50g AAA+++Natural Purple Quart...
Store: yangfang789
Quantity: 1
Color: Purple
Cost: £0.95
Status: Processing Order
Your order should be processed between:
Oct 13, 2018 - Oct 15, 2018

50g AAA+++Natural Purple Quart...
Store: yangfang789
Quantity: 1
Color: Gold
Cost: £0.95
Status: Processing Order
Your order should be processed between:
Oct 13, 2018 - Oct 15, 2018

30g/ 1OZ Olivine Tumbled Chips...
Store: Mr. Panda's Shop
Quantity: 1
Cost: £1.00
Status: Processing Order
Your order should be processed between:
Oct 13, 2018 - Oct 15, 2018

None of these items was delivered on my address! I have contacted customer support many times, but they just saying wait longer! The final delivery date was today - 14.11.2018. I have contacted the customer service again today and they said I should wait longer untill 14th of December? I DON'T think so.

I ordered 3 items it has been 2 months and I have still not received it whenever I try checking it online they say if it's not delivered contact us after 30 days it's really [censored] if u were not able to deliver the order why u took now no where I see they say refund ur money what should I do to get my money back should I just ask my bank to reverse the charges bcoz I used debit card

Piszę do państwa ponieważ mam problem z zamówieniem nr 5ba912c2f8a5ae642cd2160f. Po otrzymaniu przedmiotu nie działa on, zostałem oszukany i nie będę słuchał durnych tłumaczeń, bez niepotrzebnego gadania żądam zwrotu pieniędzy za to zamówienie! Nie da się z wami skontaktować bo zablokowaliscie kontakt żeby nie dało się wam o tym napisać ale nie ujdzie to na sucho, żądam zwrotu za ten syf!

I placed a order for earring that cost $1.00 but yall charged me 11.00 and the other order I dint want so I want both items canceled yall say I price but when you pay its a different price I will not be ordering from yall again false adv
ertising 2017 new fashion gold silver eardrop, chainand bracellte and it says 1.00and a rubber chew ball said three dollas hot sale6 pairsmix it was supposed to bee100 yal charged me 22.00 for all dollor orders I would like my money back very unhappy

[protected]@gmail
Or
[protected]@gmail.com

Hey WISH, can I get my Money &
REFUNDS?

🤬☹️😟🤨😁❗️❗️❗️❓❓🤪😎🤓🧐
Just look at my history. So many items did not get sent out, errors in WHAT was sent, also promised refunds never appear. I'm just not wanting to use WISH because it kind of scary to not be more...accurate!

PLEASE PLEASE OH PLEASE!

The identity is Ivan Eremkin from7 Lewis Circle Ste 1046562 Wilmington DE. He used my credit card to attempt to make the purchase. His order I'd is 5beb1220c65aa920a4f46184. Watch this person please because I don't know them and I never have. They are a thief. I have changed my card number and blocked from future use. If there is any thing else I can help with contact me at [protected]@yahoo.com.

I do not know this person and I don't know how they were able to sign in with my account. Please delete all my information.

Order Details
Order Placed: Nov 13, 2018
Order #: 5beb19e8179a7d835dd40133
Shipping Address:
Vadim Dyachenko
600 Markley St
Suite 122003
Port Reading, New Jersey 07064
United States
Payment Method:
Credit Card
Visa: **** 0667
Zip/Postal Code: 98290
Need Help?
Find the item you need help with and tap on Contact Support.
Items

Smartphone Android 6.0 GSM/WCDMA 2GB+16GB Rom Touch Screen Quad Core Dual SIM Mobile Phone
Store: feiyunjia
Quantity: 1
Cancelled on Nov 13, 2018
Your order was cancelled.

Depending on your card processor, the charge may be removed from your statement entirely. If you have any questions, please contact your card issuer for further information.
$45.00
Color: Cool black
Refund Details:
User cancelled order

Quantity Refunded: 1 of 1
Amount Refunded: $57.00
Contact Support
Summary
Item Total: $45.00
Shipping: $12.00
Order Total: $57.00
We have your back! You never have to worry when you shop on Wish.

I ordered a fuzz Christmas shirt and I tried it on was too tight abit and it looked like a small because I ordered xxl and the Matrial was abit tight ok I cannot contact wish customer service because they flagged me blocked me then I pressed the wrong button for return I don't want a return I want my refund but since I'm flagged I cannot contract customer service my shirt looked like they put the wrong tag on it switched it with a small it looked small not xxl

i have been hounded by these messages everytime i turn my phone on and off again another of the same message appears. I have stopped it once before by going through the proper channels but now they have started reappearing again under a different number i.e [protected]. It first appeared back around the 7th November. i have been a long time customer of 5+ years but if i am going to be continuously harrassed this way i would rather delete my account. i have tried to go into the app to delete my number but that isnt an option of choice. in fact it doesnt even display my number for me to change it, whcih is a bit of a hostage situation. I dont want information about events or products rammed down my throat. if i choose to look at these things - then the choice is mine.

These were due to arrive on or befor oct 30/18 but nothing came. They then changed the arrival date but the items still haven't arrived. They flagged my account because I ask for refunds for items that never come, some don't even leave China yet somehow they should miraculously be delivered? They refuse to allow complaints and they have scammed me out of my money on more than one occasion. They claimed to be looking into another missing order of a few items that never came and decided to just block me from getting assistance and will not give my money back even on guaranteed refunds

I already porches the first product it's was ok then i when for one more my bank declined it and then i contacted my bank they fixed it just in 3 minutes after that i tried again to purchase the wish.com had my account block
I really don't know where to start from and i really purchase this items so please help
Please please please please please help

I have spent over 3 thousand dollars at WISH in the last year, I wouldve called myself a loyal customer...before WISH started stealing my money...Many items I have ordered, have not and still have never been delivered. So I ask for refunds, as why would anybody pay for something they didn't receive. At first I was sent my refunds no problem, so I felt safe to spend a lot more money at WISH. Now that I've spent thousands, I've been flagged as asking for too many refunds. Basically called a thief. And not only am I refused refunds on items, and theirs lots that have not been delivered, I cannot even get a refund on damaged items or get the respect to talk to an actual person. NEVER have I asked for a refund on an item that I had received, that would be stealing, and seems to be more how WISH works! Out of all my refunds only 2 items ever showed up after getting the refund, and that was 3.5 months after the expected delivery date. I know now that WISH is just a scam and are no different than a common criminal, and I will do my utmost to warn other potential customers of how the scam works. It's infuriating trying to deal with customer support, as it seems to be beyond their intelligence level, that if items don't show up because of WISH"S choice of delivery system, a normal law abiding person is going to ask for a refund. And the more you spend equals the more items being delivered, equals the more chances of multiple items being "lost" in transit! Some items I have to sign for at my local postal office...wow what a great idea, so there's no confusion on what items have been delivered, or not 😏...right now I have upwards of 50 items I'm waiting on, some are already 30 days past the expected delivery date, and although I constantly let Wish know that I hadn't received them, I was continually told because I've been flagged they wouldn't talk to me or give me a refund. Now I'm told it's too late for a refund 😡 So I've already had money stolen from me by WISH in this manner with the potential for WISH to steal hundreds more from me. What a disgusting way for a company to treat their loyal customers. If items I pay my hard earned money for don't get delivered to me because of WISH'S Poor choice of delivery system, how is this the customers fault? Then WISH has the nerve to call the customer a thief by flagging their account! I will NEVER spend my money at your site again and I will spend hours trying to warn other potential customers of what a disgusting scamming criminal company that WISH is...hope you feel great about stealing money from a honest law abiding person. I pray that Karma comes for an extended visit with the powers that rule over the criminal company of WISH...seems that there's ALOT of people that WISH has scammed in this exact same way. 🤬🤬🤬🤬🤬🤬🤬

I got an email saying payment was pending for a recent Wish order. I had not logged in for a long time and didn't even have the ap on my phone anymore so I though it was click bait. Good thing I checked anyway because supposedly I ordered 2 smart watch bands for $95! I would never have placed such an order! There is absolutely no way I could have accidentally placed any orders since I didn't have the ap and didnt log in! I even had to look up my password to get in and cancel the order! They were trying to charge the only card they had in my payment information, which was thankfully empty! Im sure customer support will ignore my demand for answers. Everyone seems to say they don't ever get a reply from them for anything. Now it seems obvious why!

I Vickie Williams has wrote on your customer service support for many of times. About my account has change and I change the name on it, I have not gotten my refund on the item that was return. Nor have the money that is left on the account is not showing up on the account. You can email me at [protected]@gmail.com or call me at [protected] so that we can solve the problem.

i order a dvd player which consists in the everything all in one that connects to my computer it was 1st week in October I would like a refund the dvd all in one client #[protected] I would like a refund back on my card the it was 11$ shipping and handeling 31$ this is not the first time something like this has happening my master card ends in 9856 thnks robbinwhite

Items are affordable but that comes at a high price. My experience using this app was terrible. Deliveries come most of the time after the expected date. I had +9 items lost, that were sent to an unknown incorrect address. Refunds are not easy to get in those cases. The UX of making claims is super bureaucratic. When you want to make a claim you never have an actual human customer representative to talk with and you have to make a new ticket per item. When there is an actual human and you explain that your issue and that you already checked in the surrounding areas, contacted post-office they just recommend you to do that as they were not listening to you. Nobody responds to emails. Contact information is hidden or not visible on their website. If you want to do refunds because of that, you can do with some but then your account is flagged and you cannot contact support anymore. There is no guarantee you will receive the actual items. I suspect that is part of their business model. I had been dealing with customer support for more than a month and the issue is still unsolved. I hope this helps new users. DO NOT USE WISH.com. I will only recommend this app to my worst enemy.

You will not accept my payment saying that you need a picture of my bank statement I do not have a bank statement I use a credit card and it's a government card that you have been taken from me for the last 2 years and all the sudden you won't accept my payment saying there is an issue with my account but I cannot get you to answer me what can I do about this I've got several things I was going to order if you don't want me to order from you again all you had to say don't tell me there's a payment issue I've never had a payment problem I've always paid you what is your problem that you need to fix the payment issue on your end because I have the money to pay you and you need to fix it now there are a other site that I can go to if you cannot fix my payment issue

I ordered nine insulated cold canvas stripe picnic bags. I have received three and they are nothing like the picture and of poor quality nothing like I expected. This was my first order with wish I ordered because of the return policy, which states if not happy items can be returned. Wish refunded my money for the first 2 but when I requested a refund for the 3rd one my account has been flag as a frequent refund requester and abuser of their generous refund policy and I am blocked from communicating with them. If they are all the same of course I would request a refund for all. So much for honoring a policy.
Order ID: 5bc8e379e6a1a03656fe0164

I am already a wish customer and have been buying via my phone. I need to register a new card, I have tried by phone and I have tried by laptop trying to register is one hell of a job its so confusing especially when putting address down . You already send me parcels so have my address what is the problem you also have my email address as please can you let me know what is happenning