Wish.comproduct not received.

M Nov 25, 2017

Dear Wish,
I've bought a braiding tool(costing 1, 95 euro including 1, 00 euro for shipment) on 18 Oct, but I haven't received the product for more than one month. Therefore, I would like to ensure that whether it has been delivered or not because the company already took the payment from my credit card ( the payment record from my bank app is as the attached photo below )and I didn't expect the deliver period to be so long. Hope to hear from you soon.
Thank you.

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