Wish.comorder was canceled by wish

M Nov 27, 2018
This review was posted by
a verified customer
Verified customer
Review updated:

I placed an order on November 23 on November 26 WISH canceled my order and issued me a refund for no apparent reason it was a $120 order and had Christmas presents included in this order. I no longer have access to the email colvin.[protected]@yahoo.com I was trying to add my new email address and also add my new debit card. I called my bank they said that there shouldn't be any issues processing the payment. My new email is [protected]@Gmail.com
Please help me understand why my order was canceled and I can't place a new one either.
Thanks
Michelle Colvin

  • Updated by Michelle Colvin · Nov 29, 2018

    I've had a Account with wish for at least 5 years now. I placed a order with my new bank card. Two days later Wish cancels my order I called my bank there's not a issue on my end. I got a message from Wish to contact Customer Support that's impossible I've tried numerous times. I open a new account with a new email thinking that would help no they are want a picture of my bank statement with past purchase from Wish. This is a new account I haven't ordered anything from Wish since I opened this account. I do know what to do know!!

Responses

  • Do
    donewithwish Nov 28, 2018
    This comment was posted by
    a verified customer
    Verified customer

    i to placed two big orders only to have wish cancel it and refund me saying they wanted a picture of somethng i ordered in the past on a bank statement

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions