Wish review: My order hasn't been received

I orderd 2 android boxes and never recieved them the post office claimed they delivered them but I havent receieved them this is a first for me I never not recoeved my orders so is there a way to make a claim on my items that I havent recieved if so can you please guide in the steps I need to take as a customer I would really appreciate your help in anyway thank you kenneth walker

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