West Bay Mechanical’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with services.
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We hired WestBay Mechanical to put in a HVAC system for our home renovations in October and gave them a $**** deposit
We hired WestBay Mechanical to put in a HVAC system for our home renovations in October and gave them a $*** deposit. In February 2022, they changed the quote to a different unit, which we agreed to. They installed the ducting and airmover in March 2022. However, we have had trouble getting in touch with them since then. My husband and I have talked to *** and *** about our system, but they say they can't answer or provide a unit for our home. My husband suggested using a different brand compressor until our unit is available, but we haven't heard back from them. We're disappointed with their lack of response, especially since we were recommended to use them. Now we're stuck trying to find another unit installed during the hottest time of the year.
Is West Bay Mechanical Legit?
West Bay Mechanical earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for West Bay Mechanical. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Westbaymechanical.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Westbaymechanical.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Westbaymechanical.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
- The website belonging to West Bay Mechanical has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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