WeldingSupply
reviews and complaints

I recently made a purchase from WeldingSupply and unfortunately, it did not go as smoothly as I had hoped. I ordered a part from Western Enterprises, but was informed that it was not in stock from the manufacturer and that I would have to wait for four weeks. I was disappointed, but understood that these things happen.

However, when the part finally arrived, it was not the one I had ordered. I was confused and frustrated, so I called WeldingSupply to ask for an explanation. The customer service representative I spoke with argued with me, insisting that the part they had sent was the correct one.

Feeling uneasy about the situation, I decided to call Western Enterprises directly to see if they could shed some light on the matter. To my surprise, I was informed that they no longer sell the part I had ordered and that the last sale was over a year ago.

I was shocked and disappointed by this revelation. It was clear to me that WeldingSupply had either made a mistake or intentionally sent me the wrong part. Either way, I felt like I had been scammed.

Based on my experience, I would strongly advise against doing business with WeldingSupply. Their customer service was unhelpful and argumentative, and their practices seem questionable at best. Save yourself the hassle and find a more reputable supplier for your welding needs.

Weldingsupply.com is not a good place to shop for welding supplies. Their customer service is really bad. I had a problem with an order I placed because I ordered the wrong part. I thought I had the right part number, but it turns out that their website gave me the wrong one. When I contacted them about it, they didn't take any responsibility for the mistake. They just said that they sent me the part I ordered. They didn't offer to help me find the right part or anything.

I was really frustrated with their response, so I asked if they could do a search for the right part number. They did, and they found it. But then they said that it was my fault for not finding it myself. They didn't even apologize for the mistake or offer to help me in any way. It was like they didn't care about me or my experience at all.

I wouldn't recommend shopping at Weldingsupply.com. They don't seem to care about their customers, and their customer service is really bad. If you want to avoid frustration and disappointment, I suggest you look for another supplier. There are plenty of other places to buy welding supplies that will treat you better and provide better service. Don't waste your time and money on Weldingsupply.com.

So, I decided to give WeldingSupply a try. I needed two items and placed an order with them. After waiting for a week, I received an email from them stating that my items would take an additional 4-6 weeks to arrive. I was a bit disappointed, but I thought I could wait for them.

However, after six weeks had passed, I still hadn't received my items, and I hadn't heard anything from the company. I decided to reach out to them for an update. The next day, I received a response from them, stating that the price of the items had increased by almost 2x, and they wanted to know if I was still interested in purchasing them.

I was quite surprised by this response. Their website still listed the items at about half of their updated item quote, even after almost two weeks had passed. I felt that the company was disorganized and lazy at best, and shady at worst.

Overall, my experience with WeldingSupply was not a good one. I would not recommend them to anyone looking for reliable and efficient service. It's a shame because I was really hoping to do business with them, but unfortunately, they let me down.

I gotta say, WeldingSupply is the real deal. Their prices are unbeatable and they have a massive selection of welding supplies. I had a few questions about my order and their customer support was on it like white on rice. They responded to my inquiries in a jiffy and even made some changes to my order after I had already placed it. Talk about going above and beyond!

Some of the items I ordered were out of stock, but they ordered them straight from the manufacturer and had them shipped to me in just a few days. I didn't mind the wait because the service and prices were top-notch. Plus, their international shipping rates were very reasonable.

I highly recommend WeldingSupply. It's refreshing to see a family business that takes pride in their work and treats their customers like family too. If you're in the market for welding supplies, look no further. These guys have got you covered.

I recently made a purchase from WeldingSupply and unfortunately, my experience was not a positive one. I ordered a pair of Japanese welpers, specifically the YS-50 model, but instead received a different product called the Grip Star (GSMIGWELPWERS). When I contacted the seller to inquire about the mix-up, he insisted that all welpers are the same and that the Grip Star was all he had available. As a seasoned welder, I know that this is simply not true. The original Japanese welpers are widely regarded as some of the best on the market, and not all welpers are created equal.

I expressed my disappointment to the seller and requested a refund. However, instead of offering a solution, he became defensive and unprofessional. He refused to pay for return shipping or even the original shipping cost, and told me to either return the product or keep it - he didn't care either way. To make matters worse, he abruptly hung up on me mid-conversation.

I am extremely disappointed with my experience with WeldingSupply. It seems that the seller is intentionally selling knockoff products in the hopes that customers won't bother returning them due to the lack of refund for shipping costs. I have attached a photo of the knockoff product I received, as well as a screenshot of the original listing for the YS-50 welpers.

Overall, I would not recommend doing business with WeldingSupply. The unprofessional behavior of the seller and the sale of knockoff products is unacceptable. I will be returning my purchase and will not be making any future purchases from this seller.

I would like to share my experience with weldingsupply.com. I have to say, I was not impressed. I placed an order on their website and was surprised to find out that the item I ordered was out of stock. The website did not indicate this at the time of purchase. I received an email stating that the item was expected to arrive in 10 days, but it was not clear if that meant it would be shipped to me or if it would just be available for purchase again.

I waited patiently for my order to arrive, but I never received any updates or communication from the company. I decided to leave a review on Google to share my disappointment with their lack of communication and transparency. To my surprise, I received a call from the company shortly after leaving the review. I thought they were calling to address my concerns and provide good customer service, but I was wrong.

Instead, they called to cancel my order because they did not appreciate my negative review. They even went as far as to lie and say that I had called to check on the status of my order, which was not true. I was simply disappointed that the website did not indicate that the item was out of stock when I placed my order.

Overall, I would not recommend weldingsupply.com. Their customer service skills are lacking, and they do not seem to value their customers' feedback. If you are looking for a reliable and transparent welding supply company, I suggest looking elsewhere.

I recently reached out to WeldingSupply via email to inquire about the price and estimated time of arrival for an item that I found on their website. The price seemed too good to be true, so I wanted to confirm before making a purchase. Their response was short and to the point, stating that the price was as stated on the website and that the lead time was 6-10 days. Despite my initial hesitation, I decided to go ahead and place the order due to the attractive price.

However, three weeks went by without any update on my order. I decided to reach out to WeldingSupply again to ask for an updated ETA. This time, their response was that the item was on backorder and should ship late that week. I patiently waited for another week and a half, but still no update on my order. I reached out to them again to confirm the shipment ETA, and this time they informed me that the item needed to be ordered in and would take 1-2 weeks to arrive. I was confused because I had been told it would ship the previous week. When I expressed my confusion, they sent me a copy and paste message that essentially blamed me for the delay and said that the item was on hold because they had changed the price.

To make matters worse, the price of the item had doubled from $27.99 to $57.99, even though they had confirmed the original price to me via email. It took them a total of four weeks to inform me of this price change, and only after I had initiated the conversation. It also seems that they outright lied about the item being on backorder.

Overall, my experience with WeldingSupply was extremely frustrating and disappointing. They were unreliable, uncommunicative, and outright lied to me. I would not recommend them to anyone.

I recently made a purchase on the website weldingsupply.com and I have to say, I was not impressed with the service I received. I ordered a couple of products and paid for Priority Mail shipping, but when I checked the tracking three days later, I found out that my items were not shipped out by priority mail and were expected to be delivered five days late. I was not happy about this, so I immediately sent an email to the company on a Sunday, but I didn't receive a response for two whole days.

Feeling frustrated, I decided to call the company to find out what had happened. The person on the other end of the line told me that my items had been shipped out incorrectly and all he could offer was a simple apology. I asked for a refund of the shipping I had paid for but did not receive, but he became belligerent and refused to give me a refund.

I was extremely disappointed at this point because I was paying for a service that I did not receive. I live in Oregon, and it is against the law to charge someone for services they did not receive. I even wrote a letter to the state attorney general to report this company's unethical business practices.

I want people to be aware of companies like these and the kind of business ethics they use. I will be leaving many reviews about this company because they are definitely one of the bad ones. I even tried to reach out to them on Facebook to see if I could get a resolution to this issue, but they were rude and unhelpful, telling me to email them again.

So, I emailed them again, but their response was not helpful at all. They simply said, "This was already explained by phone and Facebook." But nothing was explained except that they made a mistake. They did not offer to refund my money for the priority mail or anything else.

In conclusion, I would strongly advise against doing business with this company. Their customer service is terrible, and they do not seem to care about their customers at all. Save yourself the trouble and find a different company to do business with.

Weldingsupply.com and its affiliate weldwarehouse.com are not to be trusted. They use deceptive practices in pricing and availability, which is not fair to customers. I ordered some products from their website at competitive prices, and I even noted in the order to "please call or email to confirm item availability and ship date," leaving the appropriate contact info. However, instead of receiving a confirmation, I received a form email with the subject "Price Has Changed Order #*** Hold -- Please Reply!" The message went on to highlight the fine print of the order terms, which does indicate that prices may change before shipping. The new prices given were as much as 50% higher. Finally, the message ended with an implied threat: "Thank you in advance for not reporting to third parties that you ordered subject to other terms, or we did not honor our required actual terms. You are personally liable for statements you make that are not true."

All of this in a form email smacked of a standard "bait and switch" modus operandi, so I called to clarify. Additionally, I checked the website for those items again, which were still listed at the deceptively (and falsely) low prices. On the phone, multiple representatives were very nonchalant about the pricing issue, even when I pointed out the low price still being advertised on the website, and my suspicion that this is not unintentional; their reaction also suggested the same. Although I was told the website takes a day to update, it is now days later, and the false prices are still posted.

Finally, the items were all listed as "in stock," though the representatives both confirmed that they never stock these items. This is not only dishonest but also a waste of time for customers who are looking for specific products.

In conclusion, I would not recommend using weldingsupply.com or their affiliate weldwarehouse.com. They are internet scammers who use deceptive practices to lure customers in with low prices and false availability. It is not worth the risk of being scammed or wasting your time on their website.

I recently had a real bummer of an experience with Welding Supply Company. I was stoked to find their website because their prices were super competitive. But, let me tell you, things went downhill fast from there.

I placed my order and was feeling pretty good about it. But then, out of nowhere, the price of the supplies I needed went up. What the heck, man? I was already committed to the purchase and now I had to pay more? That's just not cool. It made me feel like Welding Supply Company was trying to pull a fast one on me.

To make matters worse, instead of reaching out to me to explain the price increase or offer me some alternatives, they just straight-up cancelled my order. No warning, no explanation, no nothing. That's just rude, if you ask me. As a customer, I expect to be treated with respect and to have my concerns addressed in a timely manner. But Welding Supply Company didn't seem to care about any of that.

The whole experience left me feeling pretty bummed out. I was frustrated and inconvenienced, and I definitely didn't feel like Welding Supply Company had my back. It's a real shame, because I was excited to do business with them. But now, I wouldn't recommend them to anyone.

In conclusion, my experience with Welding Supply Company was a total letdown. Their prices might be competitive, but their communication and customer service are seriously lacking. I won't be shopping with them again, and I suggest you look elsewhere for your welding supply needs.

I ordered a roll of wire from WeldingSupply and when it arrived, the reel was all busted up. I was pretty bummed out about it, but when I reached out to the company, they didn't seem too interested in helping me out. I mean, come on, I just spent my hard-earned money on this thing and it's not even usable! I wouldn't recommend doing any business with these guys if this is how they treat their customers. It's a shame because I was really looking forward to using this wire for my next project, but now I'm stuck with a useless reel.

WeldingSupply ain't no good. They say they got stuff in stock, but then they don't and they don't even tell you. And when you try to talk to them about it, they act like they don't care and they don't know what they're doing. It's a real mess. You gotta be super careful if you're gonna deal with them.

I mean, seriously, who has time for that? I had to call them multiple times just to get a response and when I finally did, they were rude and unhelpful. It's like they don't care about their customers at all.

The website itself is also a mess. It's hard to navigate and find what you're looking for. And when you do find something, there's no guarantee that it's actually in stock. I've had multiple items canceled on me after I've already placed an order.

Overall, I would not recommend WeldingSupply to anyone. Save yourself the headache and go somewhere else. There are plenty of other places to buy welding supplies that actually care about their customers and provide decent customer service.

So, I decided to give WeldingSupply a try and ordered a welding jacket from their website. Unfortunately, it's been a whole month and I still haven't received my jacket. I've tried reaching out to them, but haven't received any response or indication that they care about my order. It's really frustrating and feels like a huge waste of time. I'm not sure if I'll be ordering from them again in the future.

So, I was looking for a welding supply store online and came across WeldingSupply (weldingsupply.com). I placed an order for an item that was indicated as in stock on their website. However, after I placed the order, they sent me an email demanding that I purchase a lot more than what I had ordered. I was taken aback by this and decided to push back. But, unfortunately, the customer service representative I spoke to had a poor attitude towards me.

I was really disappointed with the way they treated me. I mean, if they didn't have the item in stock, they should have just told me that from the beginning. Instead, they tried to force me to buy more than what I needed. That's just not right.

I'm planning on reporting this to the Better Business Bureau (BBB) because I feel like they need to be held accountable for their actions. It's not fair to treat customers this way. I hope they learn from this experience and improve their customer service in the future.

Overall, I would not recommend WeldingSupply (weldingsupply.com) to anyone. Their poor attitude and unprofessional behavior left a bad taste in my mouth. I would suggest looking for a different welding supply store that values their customers and treats them with respect.

So, I waited for 16 days to hear back from WeldingSupply about my order. When I finally got in touch with them, they told me that the product I wanted had been discontinued. They said they sent me an email about it, but I never got it. The person I spoke to on the phone was super rude and acted like a complete jerk. I wouldn't recommend doing business with them at all.

I gotta say, I ain't too impressed with WeldingSupply. I mean, if I could give them a big fat goose egg for a rating, I totally would. And let me tell you why - that guy Don is a real piece of work. I've had to deal with him a few times now, and I swear he's got a permanent scowl on his face. He's just plain mean, and he treats his customers like dirt. I don't know how this place is still in business, to be honest. If you've got any other options for where to buy your welding supplies, I'd say go for it. Don't waste your hard-earned cash on a company that treats you like garbage.

So, I was looking for some welding wire and came across WeldingSupply (weldingsupply.com). They had a great deal advertised at only 39 cents per pound, which was a steal! I quickly placed my order and eagerly awaited its arrival.

However, my excitement was short-lived when I received an email from WeldingSupply stating that the price had increased to $2.27 per pound plus shipping. I was disappointed, but I figured that it was still a decent price, so I decided to proceed with my order.

Unfortunately, things only got worse from there. I was told that the wire was in stock and ready to ship, but then I received another email saying that it was not in stock after all. I was confused and frustrated, but I decided to reach out to customer service to see if they could provide me with a tracking number.

To my surprise, my order was canceled without any explanation. I was left feeling disappointed and frustrated, as I had wasted a lot of time with this company.

Overall, I would not recommend WeldingSupply to anyone. They either seem to be having major customer service problems or they are not a legitimate company. Either way, I would advise you to steer clear and find a more reliable supplier for your welding needs.

I recently bought a 36wc-4XL leather jacket from WeldingSupply (weldingsupply.com). Unfortunately, when I received it, I noticed that there were three half-inch rips on the back of the right shoulder. It was quite disappointing to see that the leather used for the right shoulder was very thin and soft, almost like it came from a calf. In fact, the rest of the jacket's leather was also very thin.

Although the price was low, the quality was not there. I would recommend going elsewhere if you're looking for a durable and high-quality leather jacket. I had to take it to a leather shop to get it fixed, which was an additional expense that I wasn't expecting. Unfortunately, I couldn't return it since I needed it for a job.

Overall, I was quite disappointed with my purchase from WeldingSupply. The low price may be tempting, but the quality of the product is not worth it. I would suggest investing in a better quality leather jacket from a different supplier.

I recently made a purchase from WeldingSupply and I have to say, I'm a bit disappointed. I ordered two tubes of Harris Blockade brazing rod on March 31st and it just arrived on April 15th, 2020. That's a long time to wait for a product, especially when you're eager to get started on a project.

When I finally received the package, I was surprised to find that the brazing rod was just a bunch of rods wrapped in tape. I've never seen it packaged like this before - Harris usually packages it in tubes. This made me a bit skeptical about the quality of the product. How do I even know what I'm getting?

To make matters worse, the quantity I received didn't match up with what I ordered. A tube of Harris Blockade brazing rod contains 20 rods, but I was sent 52. The math just doesn't add up. It's almost like they expect you to send it out for molecular analysis and metallurgy workup before using it!

Overall, I'm not too impressed with my experience with WeldingSupply. The long wait time and questionable packaging and quantity of the product have left me feeling a bit let down. I hope they can improve their service in the future.