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Wawa  - Gas/customer service

B
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8:49 pm
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Went to Wawa convenient store on January 14th around 5:30 pm maybe I believe I was on pump 5 2 children and small maltese. This was during moving so we're tired. Go in and purchased 1 item 24pk Busch Light Cans I believe $14.99 tax =$16.04 I know the.04 is correct because I'd always forget. So I gave lady $20.05 told her to put remaining balance on pump. She put's $2.94 Nope sorry u owe me pretty sure exactly $3 more for fuel. Why would I put $2.94 only in a Mercedes' which isn't even a gallon. Press call button no one answers I go inside wait in line leaving children in car (never do) so wrong anywho she's like what did u buy? I tell her she's looking back unable to find tells me ok I'll take care of it. I go back outside pump still not set ring call button no one answers I stand there she does absolutely nothing now I'm pissed I hit call buttton again and said u know what lady if u can hear me kick rocks and keep my freaking money I called unable to phone hung up on me and I'm disabled so much pain I'm pissed no receipt and she couldn't find me

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M
Jan 17, 2022 8:49 pm

I'm very disappointed on WAWA's gas credit card. It doesn't give you any benefits what so ever. It gives only 15 days to pay and no grace period like a regular credit card does. If we pay late, there's a late fee and can't be waived as a first time courtesy. If you're late with the payment they decline the service and then cancel the cards. I called customer service and they never told me that it would have to be reactivated and there would be a fee. Its horrible and no discounts for having their card.

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(added by reviewer)
260 West Baltimore Pike, Pennsylvania United States
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