Latest Reviews and Complaints
I can't say enough good things about this company!
I can't say enough good things about this company! From the first talk with Tanya until saying bye to Joe & Matt (Very pro techs)... im so happy we bought our water heater thru this company! They do what they promise... and that's priceless! I will highly recommend to all my friends to do biz with water heaters direct! I hope the owner appreciates his great & pro staff as I do... and I'm picky! Thank you and wish you continued success for your company! *** Naples,Florida
I bought a water heater from Water Heaters Direct like 2 years back
I bought a water heater from Water Heaters Direct like 2 years back. They said it's got a 6yr warranty. I paid 978 bucks for the heater, install, and other stuff. Now it's rusting and leaking at the bottom. We called 'em up and they said, yeah, it's under warranty, but we gotta pay 175 bucks for someone to check it out and another 699 bucks to put in a new one. So basically, they want 874 bucks to honor the warranty. At first, they only charged us 810 bucks for the heater and install, plus 168 bucks for other parts. This can't be legal, right?
Water Heaters Direct Reviews and Complaints
Water Heaters Direct’s earns a 3.0-star rating from 1 reviews and 1 complaints, showing that the majority of customers are somewhat satisfied with purchases.
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Overview of Water Heaters Direct complaint handling
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Water Heaters Direct Contacts
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Water Heaters Direct phone numbersClick up if you have successfully reached Water Heaters Direct by calling +1 (239) 261-0657 phone number 0 0 users reported that they have successfully reached Water Heaters Direct by calling +1 (239) 261-0657 phone number Click down if you have unsuccessfully reached Water Heaters Direct by calling +1 (239) 261-0657 phone number 0 0 users reported that they have UNsuccessfully reached Water Heaters Direct by calling +1 (239) 261-0657 phone number
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Water Heaters Direct address16170 Old US 41, Fort Myers, Florida, 33912-2286, United States
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Water Heaters Direct social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 18, 2025
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