Waste Path LLC — Trash removal
We called to cancel our trash removal service, today. The company is Waste Path Services LLC. In Calvert City, KY. They told us they would NOT issue a refund for the remaining payment. That's ridiculous! Two weeks ago, I watched their driver pull up to my house, activate the bin lift on the truck, exit the vehicle, grab the bin and spin around in a circle launching the bin on my yard. He broke one of the hinges. On numerous occasions, they back the truck onto my yard to pull out. I contacted Waste Path to complain and was told, "sorry". Which doesn't fix the tire ruts or get us a new trash bin. The last trash pick up ended with our trash bin placed neatly on the street with the lid pushed half way into the bin because the hinge is broken and wasn't fixed when I called to complain. Obviously, we'll never use this company again; however, the fact that the complaint was not taken seriously, to my knowledge, makes it unacceptable. We'll be sure to relay our experiences, so others can choose another trash service.