VRLLogistics.inDrop service

K
This review was posted by
a verified customer
Verified customer

These people make false promises of drop points and in middle of night tell passengers to get down outside city.

I booked ticket after enquiring of drop points and VRL people confirmed the same. Then at 3:15 AM Driver tells it as last stop of pune and needs to go to mumbai and tells all to get down. When I called complaint numbers those told we dont have drop points in specific location and told me to get down at other place. Driver took it personally and did not stop the bus at those points also and bought all passengers to Mumbai.

Now when we try to complain, these people are not even responding properly. There is no way of alternate taxi way and they are not even taking any action on driver and complaint department. Some Managers are not even lifting phone.

VRL Sucks..!!!

Responses

  • Kp
    kpfashion Jan 23, 2014
    This comment was posted by
    a verified customer
    Verified customer

    i have lost my parcel in vrl logistics but now i m claiming for the amount there is no response from vrl

    0 Votes
  • Ra
    rajaram v hegde Jul 04, 2012

    travel from sirsi to bangalore on 3 rd july night was filled with inconveniences. rain water leaked right through the roof of the sleeper bus. seat numbers were L14, L15, bus number KA25 C6711.the company's employees did not react appropriately when asked for assistance.

    0 Votes
  • Ku
    Kumar Shet Apr 13, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Thanks for the Link!!

    0 Votes
  • Si
    sikha_rustagi Apr 13, 2011
    This comment was posted by
    a verified customer
    Verified customer

    this is very irritating issue, after happening this the people is not responding you I think you have to register your complaint online at http://www.consumer-voice.org/legal-advise.aspx it will response all your queries. May be it will help you.

    0 Votes

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