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CB Passport Services VitalChek
VitalChek

VitalChek review: Horrible experience

R
Author of the review
6:59 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

VitalChek can't be pleased with any effort I make providing my Notarized form to prove I am who I am. First they can't read my printed name advising it be typed in. Now if I only knew anyone who still owns a typewriter.

I spoke to Customer Service who assured me if I fixed that problem, my form would sail through but now they claim the dates on the form aren't "formatted" correctly and I have no clue what the problem is.

Taking a fresh form to be Notarized again tomorrow. Honestly I'd rather just cancel but according to the VitalChek website, they do not give refunds.

Recommendation: Avoid at all costs

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  1. VitalChek Contacts

  2. VitalChek phone numbers
    +1 (800) 669-8313
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    +1 (615) 372-6800
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    +1 (866) 203-2777
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    +1 (888) 497-0011
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    +1 (800) 858-5553
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    +1 (800) 255-2414
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  3. VitalChek emails
  4. VitalChek address
    PO Box 1703, Brentwood, Tennessee, 37024, United States
  5. VitalChek social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 25, 2025
  7. View all VitalChek contacts
VitalChek Category
VitalChek is ranked 9 among 20 companies in the Passport Services category
#07 Global Entry Program Global Entry Program #08 Indian Passport Indian Passport #09 VitalChek VitalChek #10 Passport Passport #11 Passport Office Passport Office

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poor service!
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