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VirVenturesrefund and return

1
R Review updated:

I bought a pyle health phpha56 tv headset from shop your way on my receipt it said sold by sear's and the web site it also said hassle-free returns within 15 days of receipt of merchandise so I called sear and shop your way now they tell me to call this company. Virventures.com for an rma# and return label. I did call them 5 times and told them the headset will not work on either of my tv's. I need to return and get a refund I paid $95.29 every time I talked to that virventures they say we will get back in 48 hours not a word from them. So I called shop your way and they tried to call them and now they don't answer the phone then I called sears were I thought it came from and they now tell me 72 hours all I have tried to do is get the return label and rma# from one of them before my 15 day return runs out I can't afford $95.29 for something that doesn't work. And I ordered trusting that what they say is true hassle free return
My order was with shop your way. [protected]
Said sold by sears [protected]
Then the 3rd company who ship it virventures.com [protected]

VirVentures
VirVentures

Responses

  • C
      Dec 13, 2019

    This is a scam company. Motion waste container does not work. Requested a return label no receipt received in the box, and said there is a $20 restocking fee. I asked how can they restock an item that does not work. No response. Now they said it's past time to return item. Over $20 in batteries spent trying to get it to work. Now have over $100 invested in an item that doesn't work. Do not order through this co. Sears and Kmart use them

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