SUBMIT A COMPLAINT

[Resolved] VirVenturesportable air conditioner delivery

5
S Sep 13, 2018

expected delivery of whynter arc -148 portable air conditioner on 9/15/18. On 9/12/18 above item was left beside trash outside of duplex building in the rain without notice of proposed or attempted delivery. The box was totally wet and
coming apart. I cannot except this item under these conditions with such a cavalier regard for an expensive product you market seeking to promote and
encourage public interest in product.
I will an accept a replacement. I have not received no communication in regard
to this item - no order, no delivery date or signature of acceptance. Please get
in touch as soon as possible. The purchase was from sears so you should have
order information.

  • VirVentures's response · Sep 28, 2018

    Hi,

    We are extremely sorry for all the inconvenience caused to you. Trust me it was not our intention. We request you to kindly email us at [email protected] with your order number and we will resolve the issue at the earliest.

    Looking forward for your response.

    Regards
    Virventures.com

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

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