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Vince Holding Profile

Vince Holding

www.vince.com

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1.0 2 Complaints
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Vince Holding Complaints 2

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Vince Holding i ordered from vince.com and it was a total mess

i ordered from vince.com and it was a total mess. i sent my stuff back more than two weeks ago and they still havent given me my money back. they keep saying that the shipper needs to file the claim, but i cant do it myself. its so frustrating! i wouldnt recommend buying from them if you want to avoid this kind of hassle.

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Vince Holding I bought some Kick Boot Jeans from Vince.com on August 8 for $245.00

I bought some Kick Boot Jeans from Vince.com on August 8 for $245.00. I returned the jeans on October 25 with the tags still attached and using a prepaid shipping label from Vince.com. The jeans were received on October 28, but I haven't received my refund yet. I tried contacting Vince.com client services through email and phone, but they never got back to me. I even called the Vince corporate office, but they didn't return my call either. I sent a letter with supporting documents to the Vince corporate office in New York through first class mail, but I haven't heard anything back. It's frustrating because even though it's only $245.00, it's still my money.

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Is Vince Holding Legit?

Vince Holding earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Vince Holding to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Vince Holding is known for their high standards and safety. If you're thinking about dealing with Vince Holding, it's wise to check how they handle complaints.

We found clear and detailed contact information for Vince Holding. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Vince Holding has claimed the domain name for vince.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Vince.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vince.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Vince Holding and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Vince.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Vince Holding. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Vince Holding complaint handling

Vince Holding reviews first appeared on Complaints Board on Jun 15, 2023. The latest review i ordered from vince.com and it was a total mess was posted on Jun 17, 2023. Vince Holding has an average consumer rating of 1 stars from 2 reviews. Vince Holding has resolved 0 complaints.
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Vince Holding Category
Vince Holding is ranked 58 among 253 companies in the Apparel category

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