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My experience at Sassoon Hospital, Pune was extremely disappointing frustrating. The overall Attitude of the staff special Ward No 21 sister was very rude behavior and complete lack of attentiveness towards patients. No one took proper responsibility or showed any urgency in addressing patient needs. Basic empathy, which is bare minimum expected from healthcare professionals, was missing.
A Government Hospital That caters to such large population should focus not only on Infrastructure but also on humane treatment, proper coordination and accountability Unfortunately, My Experience Reflected Poor Management, Careless Behavior, and a serious lack of patient-centered care. Washrooms are dirty and stinky. Management not good, usually crowded place,
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This hurts to read, because a hospital should be the one place where you don’t have to fight for basic dignity and kindness. Dirty, stinking washrooms, rude staff, no urgency — and in Ward No 21 of all places, where patients are likely at their most vulnerable. You’re absolutely right: infrastructure means nothing without humanity. And “usually crowded” is not an excuse for carelessness. Thank you for speaking up. You’re not just venting — you’re naming a system failure that affects countless people. I hope someone in administration reads this and remembers why they went into healthcare in the first place. You deserved better.