D Review updated:

I bought 2 tickets from viagogo to the barry gibb concert as a xmas gift. The concert has been cancelled and I didn't receive the refund what viagogo promised in email. There is no customer service at viagogo at all and therefore I can't get any information.

Id order: 7882437
Email: [protected]@freemail. Hu
Phone: [protected]

Kitti horvath


  • Sa
    Saul Merideth Feb 02, 2017

    Viagogo is a absolute ###en rip off do not use these a ### they alter the donation to suit their requirements and then charge you the customer again for a refund. ### off the world!

    0 Votes
  • Ma
    Maite Simonart Jun 07, 2018

    Hello Kitti,
    The same thing happened to me. The concert of Ariana Grande in Antwerpen (BE) was canceled too, after the boming in Manchester in april 2017. Viagogo promised a refund via email. I never received it.
    I tried to e-mail Viagogo, I called in Zwitserland the head office, I called the customer support in the UK. No response!

    Best regards,
    M. Simonart

    0 Votes
  • Mi
    Michael426 Jun 09, 2018

    Sold me invalid tickets with a 400% mark-up. Their website says valid tickets or a refund. Yeah, right. 40+ emails and only auto replies saying 'No refund'. Parasites

    0 Votes
  • Ac
    acocke Oct 19, 2018

    I can't believe I didn't know about this - why isn't someone stopping them?

    0 Votes
  • Ac
    acocke Oct 19, 2018

    I've just bought two tickets to Florence and the machine for £200 and the e-ticket isn't even in the email so I can't sell them. this is disgusting i'm going to aask my bank to take the money back from them.

    0 Votes
  • Ly
    Lynne Levett Dec 09, 2018

    Absolute rip off... didn't realise it was a ticket website tbh. Paid 180.00 gbp for 2 tickets that actually have a ticket price on them is 31.50 each!! Absolutely disgraceful that this can continue...FUMING!!!

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem