Vhive Singaporequality of furniture

This review was posted by
a verified customer
Verified customer

Purchased a wooden dining table and chair set. Looked lovely. Solid wood. Delivered from the central warehouse intact and set up for me. No issues.

8 days later sat on the chair and leaned back and the entire backing BROKE OFF.

Called the main vhive complaints centre but they claimed that my chair was considered "cash and carry" hence only has 7 day warranty. Refused to replace it or compensate. Claimed that i mishandled their chair hence it broke due to my own fault. Refused to budge any further and hung up on me.

Solid wooden chair breaking by just sitting on it?? What rubbish quality and they refuse to take responsibility for it.

quality of furniture

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