I am writing to formally lodge a complaint regarding my purchase of a Whirlpool air conditioner from your Tambaram branch on 7th June 2026, vide Bill No. 11201170277691.
Despite full payment, the delivery was delayed, and installation has not been carried out to date. When I followed up with your customer care help desk and management, I was subjected to misbehavior and unprofessional conduct. Such unethical business practices are unacceptable and damaging to your organisation’s reputation.
Accordingly, I demand:
Compensation for the inconvenience caused due to delay, non-installation, and misbehavior by your staff
If this matter is not resolved promptly, I will have no choice but to escalate the issue to higher forums, including consumer protection authorities, to seek justice.
I expect your written confirmation of and compensation within 7 working days of this notice.
Recommendation: commit what you can deliver and behave the customer properly