Variety Wholesalers review: Toilet seat broke do to a defect

I bought a toilet seat from Roses on Busch Blvd here in Fl. store number on the receipt is 0. I got it on 3/21/2021 at 12:18 in the afternoon. Put it on and it broke with in hours the hinges snap off my husband said it look like a defeat on the seat because they snap off. I return this morning at 9:30 am and the refuse to refund my money or give me another seat. The reason is that it was open and use. Will how else are you going to use a toilet seat. I believe your customer service is outline on this. Something needs to be done. I know this country going thru a lot, but something get a little crazy. I am on a fix income and this is not right.

Thank you, Jacqueline Cmehil
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