Monro Muffler Brake reviews and complaints 1
View all 93 complaintsMonro Muffler Brake - Muffler
I was to have a muffler from front to back replaced on my 2005 ford focus on 7/30/2020 estimate #172893 invoice #138711 work to be done was
Tires, oil change, and muffler for a total bill of $1893.57.
the bill just for the muffler cost was $995.00. parts and $200.00 labor.
the original complaint was a noisy muffler. when I picked it up it was better but still a little noisy. about a month later the noise was back just like before. I called to let them know but with covid said I would wait till things got better. by the time I called back they were out of business. I tried the one in Meno-falls it also was closed-up. there was in Brookfield Wisconsin, I went there and didn't say that they did the work until after he said there was a spliced in piece behind the catalytic converter. and the muffler had large holes in it. I then said the store in West Bend Wisconsin did the work. then oh well the muffler is only 16 gauge and only lasts 1 to 3 years. gave me a quote for $420.00. it just so happens your District Manager Nicholas Godsey. and Craig Waterson was there. should cost me nothing already paid..
Claimed loss: $995.00 materials and 200.00 labor 1200.00
Desired outcome: just put the muffler car I already paid for see Invoice.
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