Menu
CB Auto Parts and Repair Stores Monro Muffler Brake 2000 S Main St, West Bend, WI, 53095, US
Monro Muffler Brake company logo
Monro Muffler Brake
reviews & complaints
Monro Muffler Brake company logo

Monro Muffler Brake

2000 S Main St, West Bend, WI, 53095, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
D
9:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Monro Muffler Brake - Muffler

I was to have a muffler from front to back replaced on my 2005 ford focus on 7/30/2020 estimate #172893 invoice #138711 work to be done was

Tires, oil change, and muffler for a total bill of $1893.57.

the bill just for the muffler cost was $995.00. parts and $200.00 labor.

the original complaint was a noisy muffler. when I picked it up it was better but still a little noisy. about a month later the noise was back just like before. I called to let them know but with covid said I would wait till things got better. by the time I called back they were out of business. I tried the one in Meno-falls it also was closed-up. there was in Brookfield Wisconsin, I went there and didn't say that they did the work until after he said there was a spliced in piece behind the catalytic converter. and the muffler had large holes in it. I then said the store in West Bend Wisconsin did the work. then oh well the muffler is only 16 gauge and only lasts 1 to 3 years. gave me a quote for $420.00. it just so happens your District Manager Nicholas Godsey. and Craig Waterson was there. should cost me nothing already paid..

Claimed loss: $995.00 materials and 200.00 labor 1200.00

Desired outcome: just put the muffler car I already paid for see Invoice.

Read full review of Monro Muffler Brake
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.