Menu
CB Retail Stores Walgreens 1601 George Washington Way, Richland, WA, 99354, US
Walgreens company logo
Walgreens
reviews & complaints
Walgreens company logo

Walgreens

1601 George Washington Way, Richland, WA, 99354, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
C
7:49 am EDT

Walgreens - Service

This has happend many, many, many times!
We have complained before, and have been belittled about even saying anything..! we were told we are not to say a word, and just wait!
She this same worker. was working again yesterday and smiles and pretends to be friendly, but is controling, even thinks she is better the the customer!
The last time this happened was April 26th around 4 pm she was the only lady there so it's easy to find out who she is, even where's a ponytail on top of her head. (Not the pharmacists) They have always been friendly... Just the staff.
I moved from Fred Myers pharmacy months ago, to the
1601 George Washington Way, WA. 99354 / [protected]
I'm not the only one who has complained, many have before me, and she / they try to turn it around and say WE are giving them a bad time! WTF
She NEEDS, REALLY needs to put the customer needs first, I ALWAYS have to stand MIN 10-20 min each and every time most of the time 20 min OR longer just to get someone to help me! And I'm the only one there!
This is rude, crazy, insane even... and I'm wrong for evn asking for someone to please help me? This needs to be stopped!
Fred Myers pharmacy, 2 min even if I'm the only one there! 2 min!
99% of the time, 15-20 wait even idf I'm the only one there!
PLEASE help your customers! We have been complaining, and complaining for months, no one is listening, ARE YOU?
Date April 27th 2023
Copies of this full letter, is being sent to Fred Myers, Rite Aid, and The Washington AG... We here in Richland want better people working at this store.
Please for once stand up for your customers, please for once...
Thank you.

Desired outcome: Need the staff member to be retrained, fired, sent to another store, or sent to Fred Myers Pharm to get the same training the have...

Read full review of Walgreens
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.