Cracker Barrel reviews and complaints 1
View all 489 complaintsCracker Barrel - Service
On Sunday November 7, 2021 we decided to call in an order to cracker barrell at 5pm. The local cracker barrell is on hornsby lane here in newport news, va.
We ordered the family meal, homestyle fried chicken. It comes with 2 sides, we ordered man n cheese and hashbrown casserole. I waited in the store over 35 minutes on the order. So over 45 minutes all together we waited. I spoke to the manage Kevin about the excessive wait. He claimed it was about right on the time. Looked through bag there was no honey mustard or ranch that was asked for. We live about 5 to 6 minutes away. The mac n cheese was ice cold and the casserole was also cold.
we reheated it and ate. This is the rhird time this has happened this year. It will be my last time eating here unless you can restore my faith in the restaurant.
Desired outcome: Maybe a gift card or some sort of meal voucher.
Latest Cracker Barrel Reviews
Grievance on wrongful termination gift card Never go to a Cracker barrel again Double charging Over payingElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!