Menu
CB Casual Dining Olive Garden 600 Southpark Blvd, Colonial Heights, VA, 23834, US
Olive Garden company logo
Olive Garden
reviews & complaints
Olive Garden company logo

Olive Garden

600 Southpark Blvd, Colonial Heights, VA, 23834, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 11:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 10:00 pm
ComplaintsBoard
D
7:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Olive Garden - behavior, service, food-terrible experience

August 23, 2019, Check # 52985 Table 114 Total amount of the bill $ 93.92

We were celebrating with my husbands mother's Mothers Day, ( I know it's late) but she kept insisting that she loved Olive Garden, so we set up this day to take her. We entered the restaurant and told them we would like a booth, she pointed in the bar area and said is this ok, we said yes and she wanted us to sit in the middle area, well my husband is a large man and we said oh can sit at the next one where there is more room, and she made a huffing sound and said well I guess but I don't have a waitress for this table, we said its only one table down.
That shouldn't have happened and was very unnecessary for her to speak to us like that. Not 5 mins later did they sit someone down in the booth she wanted to give us, idk understand what the difference was.

Next came the waitress, Jasmyn J, she was ok, didn't check on as often as she should have, my husband drinks a lot of tea and soda and there were several times he didn't have a drink to drink. They didn't make him happy.

We were not very impressed with the food to say the least, usually Olive Garden is my favorite place too, that's why we used my 2 $ 25 gift cards with our bill, but that was a waste of my gifts since the food made us sick.

The salad was ok, not enough dressing on it and the lettuce was brown and wilted.

The bread is always awesome but not this time, it had to much garlic salt on it.

We ordered an appetizer but it didn't come till after our dinner entrées came. That and the desserts was the only thing we really liked.

My mother-in-laws entrée was bland and didn't have enough sauce on it, barely worth taking the leftovers home to eat let alone buying another portion for $ 5 to again later. No Thank you.

My husband's meal was dry, chicken was cooked to much, no taste.

I don't eat meat but I do eat seafood, so I got the shrimp scampi, hardly had any sauce on it, it was so dry, I didn't want to take any of it home. The asparagus in it was hard (was it even cooked) I didn't see any of the good top pieces and there were only maybe 7 1/2 cut pieces to begin with.

I have to say I was very excited when we were getting ready to go to eat, but I gotta tell ya, its the worst dinner I have had there, and the cleanliness of the bathroom really sent me over the edge and decided we were never going there again.

As soon as we got home, I got sick and everything I just put in my mouth came out.

I may consider trying another restaurant in Richmond, but I'd have to research the reviews first.

I think we deserve to get a refund for the entire bill.

Read full review of Olive Garden
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.