Red Lobster reviews and complaints 1
View all 427 complaintsRed Lobster - Customer service
While driving into parking lot to pick up delivery, a delivery guy, Bernardo Vasquez, was quick to come out and swipe side of my car. Have picture to show damage on my car was more extensive than his. Before police was able to get statement, he and his manager who was inside at the time were quick to get my insurance but did not stick around for police. Event occurred at 2323 Hwy. 6, Sugarland, TX location on 11-18, 4pm cst. Police created event report for me to go through insurance as they were reluctant to offer me their insurance info. Delivery manager came out and was rude to me, the customer. They were both quick to exit scene before police came. Photo shows my beige prius scrape compared to his nick on black honda. Again, there is already a police report as I have to now wait for them to contact my insurance before I can start filing against theirs.
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Do not hire Justin Matherne, Ed Travis and Melinda Vander Vieran as managers Feb,19,2024 poor service Lack of courtesy, respect and communication due to a backlog Management problem New hireeGiving a Voice to Consumers
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