CiCi's Pizza reviews and complaints 1
View all 312 complaintsCiCi's Pizza - too bad to be true?
Cici's Pizza Buffet has removed almost all the ingredients from their salad bar. No more cheeses, no more olives, no more peppers, no radishes, no cucumbers. Pretty much just dressing and croutons. It's hard to believe a national chain would all but remove a salad bar. They also discontinued their wonderful bread sticks. What were they thinking? Has Cici's adopted Wal-Mart's "hillbilly marketing" strategy? This means that if they have a product that people love and buy all they can stock, they discontinue it. At Wal-Mart, you can't buy the same thing twice. 
I'd also like to point out that Cici's used to be one of the friendliest places ever. The manager and all employees acknowledge everyone that came in the door and also when you were leaving. On my last visit, there was a different manager (a Mexican man, don't know his name). All good things come to an end.
The complaint has been investigated and resolved to the customer’s satisfaction.
            
How about that greasy floor..I was giving a bowl to fix some noodles t0 go for my grand baby. I've done this several times in the past, and every time this tin bowl was so hot you could barely touch it, let lone walk out with it. Well the last time i did this, I go to turn around with some lady bumping into me, when she did, this hot bowl folded up on me, and needless to say, i ended up flat on my back with red sauce everywhere. Hit my head really hard so I ended up at hospital with a concussion. Up until now I loved Cici's, but have issues with that to go bowl. So I'm getting a lawyer, not because of the greasy floor, and it is slippery, but to prove a point on this to go bowl.
I slipped on a Cici Pizza floor near the salad bar. The floor was extremely greasy. This might explain why they cut the meat and the cheese. I could have sued but then the pizza was pretty good. It is likely that Cici's was litigated against by others who did slip on a greasy floor. A few hundred lawsuits at $5, 000, 000.00 a whack will change store policy.
Tj
Are you sure this wasn't just a local thing? Because I have 3 Cici's Pizza places where I live in my city in SC, and all 3 still have all the salad extras, the breadsticks, the nice greetings, management, etc. Even the Cici's I went to in Pace, FL about 1 week ago had everything I just mentioned as well.