Menu
CB Restaurants and Dining Chicken Express 1406 W Chapman Dr, Sanger, TX, 76266, US
Chicken Express company logo
Chicken Express
reviews & complaints
Chicken Express company logo

Chicken Express

1406 W Chapman Dr, Sanger, TX, 76266, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
M
11:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chicken Express - Change your policy when customer is not at fault, give me a refund I can collect at my convenience

On Sunday evening I went to Sanger tx chicken express and order 20 pack of tenders all spicy deal with tea. It cast 44$ that’s a lot in my world. When I get home it’s all regular no spicy so I call store and manager Brandon say I’m sorry WE made a mistake so policy said you have to bring them back to get correct order. So I said that’s 30 mile round trip in gas twice can’t you just give me coupon or something? I mean I have to go to work in the morning I’ve already spent gas money … No just No? This is the worst service! Any other restraint in towns would have honored coupon - why must I drive it back to store are you going to resell the chicken? Why must we keep paying for YOUR mistake?

Read full review of Chicken Express
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.