Walmart reviews and complaints 1
View all 2742 complaintsWalmart - shawana/ frank jurado
I was pushing the cart for my step dad into a lane where the cashier name Shawana was in. He came behind and placed a case of beer on the counter, I put the chips afterwards. It was our turn and the cashier gave me a nasty look and demanded my id. I asked why and she said 'for the beer.' I'm not buying any beer" "I DON't care you touched it." "I was touching the cart." again she demanded my id, I gave it to her, she glared at me and threw it back. My step dad showed his id and she said she didn't need to see it. "I'm buying the beer and have to show id, right." She rolled her eyes and proceeded to chunk our groceries into the basket. After wards she tossed the receipt at us. I got her name and called for the manager right in front of her. She puffed up when we did that. The manager wasn't there so someone else came. Shawana was taken off the register and sent to the back, where she belongs with that attitude of hers. We did call and complain afterwards but the manager FRANK JURADO was still not there.
The complaint has been investigated and resolved to the customer’s satisfaction.
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