Pizza Hut reviews and complaints 1
View all 2947 complaintsPizza Hut - Pizza
ordered from this location, 4250 Fredericksburg Rd, San Antonio, TX 78201 (in Balcones, Texas) twice in one week... stupid me. poorest quality all around that I've experienced in decades. First pizza was not sliced and when we tried to cut it, bugs ran in all directions from under the pizza.
Two night later we ordered again, not knowing it was the same location. They never arrived so I drive the less than 10 minutes to the store, at first they said driver had taken it, then they found it, then confrontation with a homeless/street person in the restaurant. All a horribly sour experience.
The manager told me all of her staff had just quit; I understand now, why they all probably quit. Both the pizzas and the customer service were the worst of the worst. Not slamming Pizza Hut here, but if this is a franchise store, then corporate should pull the franchise contract.
Desired outcome: avoid at all costs in the future
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