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CB Vehicle Rental and Leasing Enterprise Rent-A-Car 11137 Westwood Loop, San Antonio, TX, 78253, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
reviews & complaints
Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

11137 Westwood Loop, San Antonio, TX, 78253, US
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1 complaint
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Website
www.enterprise.com
www.enterpriseholdings.com
Phone number
+1 (210) 247-6025
Category
Vehicle Rental and Leasing
Working hours
Mon
7:30 am - 5:30 pm
Tue
7:30 am - 5:30 pm
Wed
7:30 am - 5:30 pm
Thu
7:30 am - 5:30 pm
Fri
7:30 am - 5:30 pm
Sat
9:00 am - 12:00 pm
Sun
9:00 am - 12:00 pm

Enterprise Rent-A-Car reviews and complaints 1

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M
8:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Enterprise Rent-A-Car - Entire experience

I rented a car due to an insurance claim w/enterprise and USAA stopped making payment and I was not notified until a week later and now enterprise is billing me and put me on a do not rent list, and also attempted to file a fraudulent damage claim on me for "Hail Damage"with my insurance company that they dropped when I sent them a copy of the entire recording I had of the entire return exchange at their office and they had already re-rented the car out instead of following the policy and taking it into the shop if it was "so damaged"but they attempted to target me and now they are doing it again on costs I refuse to pay and do not owe.

Desired outcome: The company to issue a formal apology for attempting to commit fraud and got caught, and remove whatever they say I owe take me off any adverse Do not rent lists and stop blackballing me with other companies and leave me the hell alone

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