Chicken Express reviews and complaints 1
View all 408 complaintsChicken Express - Service and food and drink
I ordered 20 pieces of chicken tenders with 3 sides and 2 drinks and the cashiers told me order and I paid her then she told me that I could of used the special that they were having, so I asked can I still use it and she said that she would have to ask the manager. The manager came and told because the sale already went through she couldn’t do anything about it. That I would have to use the special next time. 
I went to get my drink which was unsweetened tea and it ran out. I had to tell them that the unsweetened tea was out.
The manager packed my order and on the way to the counter she drops it because the handle of the bag broke because she put to much weight in the bag and looked at me and said it didn’t touch the floor, so she picked up the food and put it in two bags and gave it to me. 
I got home and found out that tea that was supposed to be unsweet was half and half and the spicy chicken was overly cooked. The container mashed potatoes was broken.
 
            
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