Menu
Write a review
File a complaint
CB Banks Capital One 2000 Preston Rd, Plano, TX, 75093, US
Capital One company logo
Capital One
reviews & complaints
Capital One company logo

Capital One

2000 Preston Rd, Plano, TX, 75093, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed
ComplaintsBoard
J
12:01 am EDT

Capital One - 360 checking account

Capital one has placed a hold on my 360 checking account. I mistakenly deposited a 3rd party check into my personal account in the amount of about $ 3100. They have lied and claimed they called vanguard who issued the check. However vanguard has no record of receiving a call from them. I need Capital one to call vanguard customer service and verify that I'm the Administrator of my Moms estate and entitled to the funds. Capital one can ask for the retirement section at [protected].

Desired outcome: I would like my funds released and to receive an apology from capital one.

Read full complaint
Hide full review