Ashley HomeStore reviews and complaints 1
View all 785 complaintsAshley HomeStore - Delivery
I purchased a bedroom set and was supposed to be deliver within a week ok what can I do I waiting all day for the delivery which they just send me a random txt at there time frame not mine so I took the day off work just to be safe. Whats my suppose they were supposed to arrive here on June 27 at 4-5pm and I was there 12 stop well 5pm and they send a message sorry for the inconvenience they cancelled my order. Ok trying to reach out to them again there phones don't work only there chats I have been trying to reach out to someone and they reschedule online again my order thru chat well this time there coming on a Saturday and they send a message they will be here @2 pm were they show the location waited until 1:40 what my surprised they CANCELLED AGAIN. Ugh this is very unpleasant and unprofessional. I almost never write complain but my level of madness is high right now they are bunch of unprofessionals in that warehouse. How come they dont check the invoices of the orders cause I cant figure out a way they cancelled every time. Worst delivery service in Pharr, Tx and still another week and nothing no msg no nothing..
Desired outcome: Nothing still waiting for the bed in Pharr Tx as of 7/10/2023
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