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CB Energy and Power TXU Energy Retail 12007 West County Road 54, Midland, TX, 79707, US
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TXU Energy Retail
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TXU Energy Retail company logo

TXU Energy Retail

12007 West County Road 54, Midland, TX, 79707, US
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5:52 pm EST
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TXU Energy Retail - Extrem bill charges to the account

WE had service with TXU since 01/2015 and its been pretty normal billing, between 05/15 $74.06 we did not live in the house from May to July 2015 (kwh 71) 06/15 $31.51 (kwh 67) 07/15 $42.96 (kwh 167) 08/15 $305.94 (kwh 2340) 09/15 $388.97 (kwh 2724 ) 10/15 $250.32 (kwh 1904 ) 11/15 $205.60 (kwh 1168) 12/15 $301.03 (kwh 1789) 01/16 $ 717.43 (kwh 4393) until the month of January 2016 shocker when we ware not even using the A/C or Heater we used the fireplace and we have a gas dryer. What all's can I do to ? or were can I go to complain and summit a audit on this issue? I will most definitely not live it like this.

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Update by maria avalos
Jan 15, 2016 5:53 pm EST

Correction we hade TXU from 05/15 not January 2015 to present .

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The complaint has been investigated and resolved to the customer's satisfaction.

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