Tom Thumb reviews and complaints 1
View all 20 complaintsTom Thumb - no management involvment concerning two vehicles parking at entrance and exit
About 8AM there was a rain and hail store in the area of the store at 1501 Pioneer Rd in Mesquite, TX 75149. A black SUV and another vehicle parked their vehicles at the front door of the entrance and exit to the store. There were many other vehicles in the parking the lot. The customers trying to exit were stacked up inside the store and impeded from moving around the vehicles I am recovering from a broken neck and my husband has heart conditions and is 86. We had to maneuver with 2 baskets of groceries around the people and the vehicles.
I am sure this is a violation of store policy, city code, and fire code.
There was no management present directing the vehicles or all the people,
I am thankful there were no injuries incurred, including to myself and my husband.
Maybe better store supervision and training could better prepare the staff. Thank you
Desired outcome: Better store supervision and training
Confidential Information Hidden: This section contains confidential information visible to verified Tom Thumb representatives only. If you are affiliated with Tom Thumb, please claim your business to access these details.
We have received your comment. Thank you!