O'Reilly Auto Parts

Store #5618
1207 W. McGregor Dr. McGregor, Tx 76657
Manager name Robert
I have a major complaint with a manager with absolutely no people skills. My teenage son went in to exchange a crap battery for the third time in less than a year. He had called prior to going up there and like a good dad i'm letting him be an adult and take care of things on his own. Upon entering the store my son was being taken care of by an employee and he was explaining the issue and was looking to upgrade. "Knowing that he would have to pay more money"! The manager "Robert" decided to poke his nose in and begin to call my son a liar in front of not only the employee standing there but a customer as well and then proceeded to ask the customer if he would purchase a bad battery that was returned because teenage boys thought so. My son then called me as he left a little distraught and confused as to what happened and why. I called the store and asked to speak with the manager about a complaint i had, "enter Robert the manager". I told him i was calling about what had happened to get clarification without accusing anything yet, he then proceeded to tell me my son was a liar, about what he couldn't tell me and then told me he didn't have to put up with people then hung up without an explanation. Well [censored] you are a manager of a store which means you do have to put up with people. With that being said if they employ such people to be mangers of the stores, i will take my considerable business of buying parts to another competitor. So long Oreilly you disappoint me!