SmartStyle reviews and complaints 1
View all 307 complaintsSmartStyle - Perm not done correctly
On 11/16/2021 I had a perm done at store #12376. I wrote a complain on 11/18/21. The stylist by pass me for a customer that brought her a turkey. I had a 2 p.m. appointment and did get seen until 2:40. I went early. I was there from 1-4:30 p.m. The stylist called me 11/19/2021 to see if I could come in to see how she could correct the issue. I stated I would be in Saturday because I just buried my grandson. The funeral was the reason for my perm. I had to have my hair in a bun all those days. I made an appointment for 11/23/2021 at 2 p.m. She stated she would not charge me for fixing my perm. I was not going to pay again. She layered my hair and sold me products that she stated were needed to keep my perm looking good. So, after buying 25 dollars of products and a ten dollar tip, I left the salon. I still do not understand why she flashed me with the ray gun. I am satisfied with the second outcome.
Latest SmartStyle Reviews
A Mix of Experiences at Smart Styles Hair Salon Greathaircut Sedric at Smart style saved my day and most of all my hair Kudos to Vickie Starr Kimble Good salon experienceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!