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CB Fast Food Chains Chili's Grill & Bar 225 FM 2094, Kemah, TX, 77565, US
Chili's Grill & Bar company logo
Chili's Grill & Bar
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Chili's Grill & Bar company logo

Chili's Grill & Bar

225 FM 2094, Kemah, TX, 77565, US
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Working hours
Mon
11:00 am - 10:30 pm
Tue
11:00 am - 10:30 pm
Wed
11:00 am - 10:30 pm
Thu
11:00 am - 10:30 pm
Fri
11:00 am - 12:00 am
Sat
11:00 am - 12:00 am
Sun
11:00 am - 10:00 pm
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R
3:58 pm EST

Chili's Grill & Bar - Bad customer service by chili's

Avoid "this" Galveston County Chili's because the evening bartender Amy doesn't comply with nor enforce the coronavirus separation requirements. When I mentioned  to the Hostess that was seating us. that it appeared this Chili's was not enforcing the separation rules in the bar area when it was full of people shoulder to shoulder was being  "stupid" and negligent by Chili's. After us being seated in another area of the bar that was in compliance with the law  I was accosted in a rude, belligerent and unprofessional manner by "Amy" who apparently was  also the on duty bartender and our server  for our  seating area and  while dining with my friends, berating me and falsely stating that I stated she was "stupid". I tried telling  her that 1- I never saw her  and 2- it was a  totally false statement by her,   and 3- the actual bar on the westside was full of customers packed shoulder to shoulder and trying to explain to her that  I was commenting to the hostess,   about how stupid it is for  the "establishment" not her who I didn't know was the bartender on duty and the establishment for not complying with the Galveston County laws especially since Galveston County closed two days earlier all bars and reduced restaurant occupancy to 50%  and tried to explain that my reference to being stupid was not against her. What surprised me the unjust behavior by her accosting the "customers" and making false accusations  followed by  more retaliation by slow slow unfriendly service after her bad behavior is the reason for this negative posting. And if you read the threads on this location the bar area and service seems to be a consistent problem.

Desired outcome: Better training

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