Straight Talk Wireless

I had this problem a while back. Purchased their $200 phone, and their $45.00 unlimited service which actually charged me $60.00 instead. I did not receve one ounce of service. For the entire month of service after activation i couldn't recieve or send text or phone calls, or browse the web without using WIFI. I called customer service up 3 to 4 times a week. spending upwards to 5 hours at one point on the phone with a customer service rep. Each one giving me a different excuse, but no help. one told me verizon has no service in my area, why my cousin's verizon phone had full bars right next to me. they would tell me that same story but with other service providers as well. In other words, they never intended to help me get my service, never gave me a refund for the phone or the service, and wasted more of my time dealing with their CSR than i'd like to admit. If i didn't know people with working straighttalk phones, i'd think they were a false organization