Enterprise Rent-A-Car reviews and complaints 1
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Enterprise Rent-A-Car - Rental car
On February 12,2023 we reserved a car through Enterprise for April 18,2023 in Harlingen Texas. We arrived there and were met at or taxi with “don’t let your taxi leave, we don’t have a car for you. We had our confirmation code and copies of our paperwork and the lady said reservations mean nothing because we don’t require a credit card to reserve them. We were stranded. No cars available anywhere due to the spacex launch. I would not recommend renting from enterprise.
Desired outcome: An apology and maybe reimbursement for the taxis and Ubers we had to take to get us transportation to South Padre Island.
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This complaint has been resolved automatically due to user's inactivity.
Enterprise Rent-A-Car customer support contacts
We are disappointed to hear our rental branch was unable to assist with your rental needs. We strive to ensure we always have vehicles available. We would like to get all this information into the hands of upper management for further assistance. Please email care@enterprise.com with your reservation number, contact information and any additional details. Thank you. – Chad
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