Americas Best Value Inn

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Ma Malla420 2 mins ago
I made a complaint aug 6th 2018 and requested a refund not once but 2 different times and I was told they would refund my money. Even the so called ceo called me and told me to go tell them that he said to refund me my money. Unprofessional as all get out. It's not my job nor place to go tell them the CEO said to issue my refund. But like dummy i did n got laughed at i was embarrassed and made a fool of. Not happy at all. I'm still waitin for that refund and whats sad it's been over a year and i don't have the card i used to rent the room rediculous. How would i go about getting my refund and still i feel like i should get my refund plus a couple nights free or at least one night free in the suite