Menu
CB Travel and Vacations Americas Best Value Inn 3645 N PanAm Expy, San Antonio, TX, 78219, US
Americas Best Value Inn company logo
Americas Best Value Inn
reviews & complaints
Americas Best Value Inn company logo

Americas Best Value Inn

3645 N PanAm Expy, San Antonio, TX, 78219, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
ComplaintsBoard
J
6:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Americas Best Value Inn - Hotel kept my money and the room was already paid for.

Your hotel didn't allow me or my handicap mother 76 yr old in a wheelchair to rent a room because of my ID CARD WAS A PAPER ID. nor would they allow me to change the primary guest name to my brother, they kept my money and told me in his words that we were [censored] out of luck and that it was there money now. This is the worst hotel company I've ever dealt with and I've already put this hotel on every social media platforms along with a gathering this week of my friends and family to protest this hotel I will get this hotel boycot from having any further renters. We will show up to picket against you and your company for the shady ways they have found to steal money from the American people.

Desired outcome: I would love an apology and my money refunded or accommodations made for me and my family for taking our money and leaving us on the streets for 2 nights because they kept our money they wouldn't even try to help us .

Read full review of Americas Best Value Inn
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.