Dillard's reviews and complaints 1
View all 239 complaintsDillard's - Rude shoe salesman
I shop at Dillards a lot and went in on May 20th 2021 and looked around at the shoes and found a pair that I liked and tried on the Display shoe - I did not have time to wait as the ladies shoe department was busy. I came back to purchase the shoes but did not see the shoe on display that I seen the previous week so, I ask a sales associate if she had the Mephisto brand and she told me only online and I then told her that I saw this sandal on display and she told me she would ask. I waited about 10 min and nothing. I then saw a Man and went over and ask him (he was wearing a suit) (I was wearing a mask) if he had the Brand Mephisto and he rudely said "NO" and that was it. Nothing like sorry ma'am we do not or they are only sold online. I hope something is said to this man or you could loose lots of customers. I will not patron this Dillards again... I will go elsewhere.
Desired outcome: Someone needs to have a conversation about his behavior with him.
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