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CB Restaurants and Dining Chicken Express 5516 Denton Hwy, Fort Worth, TX, 76148, US
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Chicken Express
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Chicken Express

5516 Denton Hwy, Fort Worth, TX, 76148, US
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2 complaints
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Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
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5:20 pm EDT
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Chicken Express - Sweet Tea No Ice

The employee went talk with this man about my drink. She spoke with this man he told her to "Hurry up and get her out of here". I asked her and I said "Did he tell me you to hurry up and get me out of here? She nodded her head yes.

I also called the Weatherford office and a woman answered and I told her I want to the Corporate number and that I wanted to file and complaint. She asked what store and my first and last name and phone number. She said someone will call me. Which I never received a call. I asked what the number she gave me was 817-929. I think she said that just to get me off the phone and had no intention of passing the information.

I took the ice to show how much was in the cup. That's why I always get my drink with "no ice".

Celeste [protected]@gmail.com

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8:48 pm EDT
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Chicken Express - Drink

Tue, April 25, 2023.

Order drink with no ice and when I got home it had ice. I took out the ice and the cup was half full. I went back to talk with someone about the drink. First, I got a boy to explain it to him, I showed him a picture of the drink. He said just a moment and then a woman came over and went to talk with the Manager Male with Black hair and a mustache and was chubby. The young woman looked scared to talk with him about the drink. She told him about my drink.

His response was "Hurry up and get her out of here". She came back to me and I said "Did he say hurry up and get her out of here". She nodded her head.

I have been going to the old and new locations on that Denton Hwy. Since 2015.

This manager is very rude to the young people that work there and very intimidating toward them. I know a woman that applied and was qualified worked restaurants. He told her she wasn't qualified. That's why there are so many young kids because he knows the older people will report it.

I was told to call Weatherford for the Corporate phone number. Some woman answers the phone and took the information down and I never received a call from Corporate. She said the number would be 817-949 so I would know who was calling. Never received a call. I think this manager should be replaced the young kids seem scared if they're talking to long to a customer.

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