BatteriesPlus

Terrible manager Lars and his employee Chris. Bought a $90 6v truck battery to see if the engine in a recently purchased old 1950 Chevy Truck would turn over. Only takes a few minutes to know. A 6v battery is rare and not something I would have sitting in my garage. I told the employee Chris, who I was buying the battery from, exactly what I was doing. Told him if it doesn't work then engine will be bad and I will need to return the battery. I specifically asked how long I have before I can return the battery. He told me 30 days. Truck engine was bad but when I took the battery back with my receipts the manager Lars told me 2 weeks only on returns. I explained everything and he said "Sorry that's the policy and it's on the receipt". I said "You don't get it and now I am out 90 dollars because your employee told me 30 days and your policy is in microprint on the back of a receipt and that's even after the sale!" I returned the next day after talking to my wife about it and sleeping on it because I felt it just wasn't fair. Lars said his employee Chris said he told me 2 weeks on returns. I said your employee is lying to save his own [censored] and I would like to speak to him. Of course he wasn't there. I then told Lars it was the very 1st time I ever bought a car battery from them and after this experience I will never purchase anything from their store again. I also told Lars that I have been buying my home alarm, security cameras, and hearing aid batteries from them for many years. I told him as a manager it did not make sense to refuse the refund in my situation knowing he is going to lose all my business yet alone telling everyone I know about my terrible experience. Lars let his immature and lacking social skills interfere with a good decision. I predict he will not be manager very long with this type of customer interaction. He doesn't get it and should not be in a leadership position, especially a store manager. DO NOT DO BUSINESS WITH THE LAKE WORTH STORE !