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CB Retail Stores Tom Thumb 4625 Frankford Rd, Dallas, TX, 75287, US
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Tom Thumb
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Tom Thumb company logo

Tom Thumb

4625 Frankford Rd, Dallas, TX, 75287, US
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1 complaint
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Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
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K
9:19 pm EDT
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Tom Thumb - Physical abuse from Tom Thumb employee!!

I paid for my food. The amount paid was taken off of my card. Their system froze. The attendant at self checkout refused to let me leave. I told them I paid for the food and I was leaving that it was their problem if the system was locked up. I had a statement in my phone that I paid. Their employee grabbed the cart. I jerked it so that the cart flew 3 foot off the floor. He would not let go and threatened me with violence. The manager finally showed up. The employee let go and I left. The manager did nothing to address the inappropriate behavior of their employee.

Desired outcome: I want a call from their corporate office or I will file a lawsuit. I will also report the incident to the local news station. The location is in Dallas at the intersection of frankford and north tollway.

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