Menu
CB Grocery Stores and Market Kroger 4142 Cedar Springs Rd, Dallas, TX, 75219, US
Kroger company logo
Kroger
reviews & complaints
Kroger company logo

Kroger

4142 Cedar Springs Rd, Dallas, TX, 75219, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
6:00 am - -11:00 pm
Tue
6:00 am - -11:00 pm
Wed
6:00 am - -11:00 pm
Thu
6:00 am - -11:00 pm
Fri
6:00 am - -11:00 pm
Sat
6:00 am - -11:00 pm
Sun
6:00 am - -11:00 pm
ComplaintsBoard
L
6:16 pm EST

Kroger - Delaying filling a prescription

Krogers generally fills my prescription. My dr sent my prescription to the wrong pharmacy in Nov. I had it filled. The next time I had the dr send it back to Krogers. On Jan 2 2023 on Jan 6 The Krogers told me I could get it filled on Jan 14 that I had had it filled at a different pharmacy and Insurance would not allow refill until then. On Jan 14 I called and ask about it being filled. They hung up on me. I called back they put me on hold then the phone rang they put it back on hold. then it rang until it hung up. I called back the same thing happened they would hang up on me. When I finally called enough that they finally took the call they were extremely ugly about filling my prescription. They said you had it filled at another pharmacy and it will not be ready until monday three days later I told them I was out of medicine I told them that the pharmacist had told me I could pick it up on the 14. They hung up I will transfer and never go back! Horrible service do not use Kroger Pharmacy!

Desired outcome: Fill prescriptions on time. Stop lying and Hanging up on customers. Mostly stop holding customers hostage just because you get pissed off at them That is not how you do business or keep customers.

Read full review of Kroger
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.