Clayton Homes reviews and complaints 1
View all 179 complaintsClayton Homes - refund being withheld unlawfully
In Dec of 2018 we started the purchase process with Clayton Homes. That deal went south in February because of their lender, Cascade. Clayton asked for $1000 deposit at the start of our business to expedite the process for payment of appraisal. A month after the purchase was cancelled I called asking about my refund of $150, less the over-priced appraisal fee). They had not ordered it, didn't know what was going on with it. It was ordered. I've been given the run-around for almost 3 weeks now about the check coming but not showing up then getting lost. They issued a new check. I was told it was there today. It is the full $1000, they won't send it to me. They want to meet in person, but they are 2 hours away. They want to give me the check and have me write a new one for the appraisal. At this point, if they haven't paid the appraisal like they were supposed to, they should give me the full $1000. If the appraisal company wants payment from me, they can send me an invoice (which I haven't received as of this date). I don't know what Clayton is trying to pull, but Keith McCormick, general manager, has no right to hold my money hostage. At this point, my money should be refunded and Clayton out of the picture. If I owe the appraisal, that is between me and them!
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